Access Storage - Oakville South

I recently visited Access storage self-storage facility to check on a truck I’ve been storing on behalf of someone else and noticed what appeared to be damage. I hadn’t been by in almost two months, so I called immediately to report it. I was connected to their AI customer care agent, honestly, my first time speaking with one, and I was impressed with how smooth and efficient the interaction was. After describing the issue to the AI, I contacted the truck’s owner to confirm whether the damage was pre-existing, which he confirmed it was. Shortly after, I received a thoughtful call from Mitchell checking to make sure I was okay, which really showed the level of care and attention they offer. I appreciated how helpful and understanding Mitchell was, and I explained the situation and apologized for the mix-up. All in all, great service, responsive follow-up, and a surprisingly pleasant experience with both their AI and human support.

Âccess Storage is great open facility for anything, you access the storage anytime. However, the rates is a little higher than others. If their rates are lower, I guarantee they will have more business. Overall, is a good storage place and the staffs are friendly.

Tyler and Colin are both great persons, they helped with all the paperwork at the last hour of the day. Highly recommended!! 5 star service.. these guys are amazing 🔥

I was looking for a space in a very short notice, Brian and Mitchell had it all smoothly done for me. Highly recommend!

My wife and I contacted Access Storage to see if we could rent a space to store our motorhome for the winter. The location we initially contacted did not have a suitable space available but the person we spoke to on the phone was professional, and responsive and quickly found a suitable space for us at a different Access Stoage location. We dove to that location, signed the contract and just a few hours after our initial contact we drove our motorhome to that locatation where it is now in storage for the winter. The monthly contract price was very reasonable.